Relax, It's Your Turn Again!

The experience-based guidance of Doctor George Shannon






Reductions in Costly Healthcare
Service Utilization:

Findings from the Care Advocate Program

Partnering Managed Care
& Community-Based Services
For Frail Elders

The Care Advocate Program

Reduced Mortality

The Unexpected Impact of a Telephone-Based Care
Management Intervention for Older
Adults in Managed Care

Does Payment Structure Influence
Change in Physical Functioning

After Rehabilitation Therapy?

Why Not Just Ask Resident?
Refinement of a Preference Assessment
Tool for Nursing Homes

What the Resident Meant to Say?
Cognitive Interviewing Techniques